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Affiliate FAQs

In Affiliate FAQs, you can find out everything you need to know about the KOL Affiliate Program.

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[edgtf_accordion style=”toggle” type=”styled”][edgtf_accordion_tab title=”What are publishers?” title_tag=”p”]

Publishers are responsible for websites that promote our products in exchange for commission. A commission can be tied to sales.

If this does not answer your question, please contact our support team.

[/edgtf_accordion_tab][edgtf_accordion_tab title=”What are cookies?” title_tag=”p”]

Cookies play a significant part with affiliate marketing as it is through cookies that we know what purchases are related to which and enables us to credit your account with the commission you earn.

If this does not answer your question, please contact our support team.

[/edgtf_accordion_tab][edgtf_accordion_tab title=”What if an internet user disables their cookies?” title_tag=”p”]

Most internet users do not block cookies.

If this does not answer your question, please contact our  support team.

[/edgtf_accordion_tab][edgtf_accordion_tab title=”What is are the Terms & Conditions Of The Affiliate Program?” title_tag=”p”]

KOL Cosmetics Affiliates must adhere to the following practices:

You agree not to solicit any customers/partners/services through spamming, spyware/adware, indiscriminate advertising or unsolicited commercial email.

As an Affiliate, you are an independent contractor and not an employee of KOL Cosmetics Ltd. You are responsible for declaring your own income and paying any associated taxes in your country.

You agree not to use KOL Cosmetics links on Websites that contain or promote any of these types of content: libellous, defamatory, obscene, abusive, violent, bigoted, hate-oriented, illegal, cracking, hacking or warez, or that offer illegal goods or services, or link to a Website that is engaged in any of these types of activity.

You agree not to mislead potential customers or partners in any way.

If you break any of our terms of business you may forfeit any commission generated. You agree to cooperate fully with KOL Cosmetics staff should they enquire about your promotion.

Please refer to the full KOL Cosmetics terms and conditions

If this does not answer your question, please contact support

If this does not answer your question, please contact our support team.

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Account basics

Publisher payments are made once a month, every third Tuesday of the month. You can check the Account balance breakdown report for the next payment date. KOL  has a minimum payment amount of £30, you have to earn above that level to get paid in the monthly payment. If you have earned below that amount, your commission is moved to the next month.

Publishers are paid two months in arrears. For instance if you generated £100 in commission up until the end of January you are paid in March, two months later. The delay is necessary in order for us to invoice the advertisers and give them time to check for any fraudulent claims and pay their commission. In Prepayment programs the advertiser pays for coming transactions in advance. The advertiser will still need to check for any fraudulent claims, but the publisher is paid much quicker.

If this does not answer your question, please contact our support team.

[/edgtf_accordion_tab][edgtf_accordion_tab title=”What if my sale has not gone through?” title_tag=”p”]

If you have made a sale or know someone that has made a sale via your KOL publisher link and this has not appeared in your KOL account then please check the following:

Sales and leads can take up to 1 hour to appear in your account. Please check again after 1 hour.

The programme may be paused. Search for the program and check the program name where it will say Paused.

Were cookies blocked in the browser used to make the purchase? If cookies were blocked the sale or lead cannot be tracked. Typically 3rd party applications such as Norton’s Internet Security,  Zone Alarm or other firewall/privacy protection software cause this. Please contact your software vendor or consult the manual to setup the correct permissions for the KOL cookie.

If you have checked all above, please raise a ticket with details of the untracked sale or lead. We will then look into it and get back to you. The process of investigating untracked sales may take a while and we thank you in advance for your patience.

If this does not answer your question, please contact our support team.

[/edgtf_accordion_tab][edgtf_accordion_tab title=”What software may affect tracking of sales?” title_tag=”p”]

Please refer to the relevant contact details of your antivirus or firewall software to turn off cookie blocking for the KOL tracking cookie:

Kapersky
Support page: http://support.kaspersky.com/
Helpdesk: http://www.kaspersky.com/helpdesk
Technical Support email:  [email protected]

McAfee
Support page: http://www.mcafeehelp.com

Norton (Symantec)
Support page: http://www.symantec.com/techsupp/index.html
Live chat: http://www.symantec.com/techsupp/home_homeoffice/products/nav/nav_2007/chat_form.html

Avast
FAQs:
Forum: http://forum.avast.com/
Technical Support email: [email protected]

Panda
Support page: http://www.pandasoftware.com/com/Support/
Technical Support email: [email protected]

Zone Alarm Pro
Support page:
Customer Service page:

Trend Micro
Support page: http://esupport.trendmicro.com/support/supportcentral/
Support case entry: https://esupport.trendmicro.com/support/consumer/submitonline.do

If this does not answer your question, please contact support.

If this does not answer your question, please contact our support team.

[/edgtf_accordion_tab][edgtf_accordion_tab title=”What is KOL Cosmetics affiliate marketing program?” title_tag=”p”]

KOL Cosmetics affiliate marketing is a form of online advertising that financially rewards website owners, otherwise known as publishers, for promoting our website and advertising our products. The publisher is paid commission for leads and sales generated from promoting KOL Cosmetics.

If this does not answer your question, please contact our support team.

[/edgtf_accordion_tab][edgtf_accordion_tab title=”How do I become a KOL Cosmetics Affiliate Member?” title_tag=”p”]

You need to register your website, blog or social network to be approved into the KOL Cosmetics Affiliate program. Please register the website you intend to use for your affiliate marketing activities. If you intend to not use a website and direct traffic from a social network or blog then you should still register the URL and on this website.

If this does not answer your question, please contact our  support team.

[/edgtf_accordion_tab][edgtf_accordion_tab title=”How does the affiliate program track my leads?” title_tag=”p”]

KOL uses cookies to track advertiser sales and leads. Cookie tracking is the most popular method to track customers from click through to order. When a visitor clicks onto your link a cookie is written to the visitor’s browser. This cookie holds your ID, which can be identified at the advertisers order page to credit for referred sales. The cookie that records your ID can  live  as long as three months, allowing you to get credit for customers who clicked on a link weeks, or months, before finally purchasing or making a repeat purchase.

If this does not answer your question, please contact our support team.

[/edgtf_accordion_tab][edgtf_accordion_tab title=”Do I need any technical knowledge?” title_tag=”p”]

You need a basic knowledge of HTML in order to copy and paste KOL linking codes to your website, blog or social network.

If this does not answer your question, please contact our support team.

[/edgtf_accordion_tab][edgtf_accordion_tab title=”Are there any costs involved?” title_tag=”p”]

It is completely free to become a publisher with the KOL Cosmetics Affiliate Program.

If this does not answer your question, please contact our support team.

[/edgtf_accordion_tab][edgtf_accordion_tab title=”Thank you for your interest in KOL Cosmetics Affiliate Programme” title_tag=”p”][/edgtf_accordion_tab][/edgtf_accordion]

If you cannot find the answer you need in the Affiliate FAQs above, please get in touch with our our support team.